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Shipping and Returns

 

Shipping: 

Iconic Duo ships anywhere within the Continental United States. 

We offer free shipping on all orders over $40 dollars!  
 
Orders are processed and shipped within 48-72 hours, but often sooner. Please note we do not ship on weekends or holidays. Shipping times may vary, but we work our hardest to get you your order as quickly as possible! 

All items are issued tracking numbers and shipped via USPS, which takes approximately 2-4 days from the time the item is shipped. For any questions you may have regarding shipping contact us at help@iconicduo.com. 

 

Return Policy 
We gladly accept stuff in new condition for a full refund. You have 21 days to return items after you receive your shipment.  

Please email help@iconicduo.com with “RETURNS” in the subject line, along with your Order # to receive a Return Form + Return Shipping Label. Please note, we will deduct $7 from your refund to cover return shipping costs. We are not able to offer Return Labels for international orders at this time. 

We do not offer exchanges at this time. Please return the original item for a full refund and then placing a new order for the correct item. 

Returns are processed within 3-5 business days upon receipt of the package, but often sooner. We'll send you an email when your refund has been processed. If you choose not to use our Return Label, we recommend using a trackable shipping service or purchasing shipping insurance. Without this, we cannot guarantee we will receive your return.